XSoulOne Privacy Policy

1. Introduction

XSoulOne (“we”, “our”, “us”) is committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with XSoulOne services, websites, game systems, and related digital experiences.

2. Information We Collect

We may collect the following categories of information:

• Account Information: Username, email address, and linked platform identifiers (for example, Xbox Live ID).
• Gameplay Data: Progression, achievements, in‑game actions, world interactions, and system metrics.
• Device Information: Hardware identifiers, operating system, browser type, IP address, and general device data.
• Cookies & Tracking: Session cookies, analytics cookies, and performance tracking technologies.
• Support Data: Information you voluntarily provide when contacting support or submitting feedback.

3. How We Use Your Information

Your information may be used for:

• Operating and improving XSoulOne services and features.
• Gameplay progression, world state synchronization, and system functionality.
• Security, fraud prevention, and abuse detection.
• Customer support, troubleshooting, and communication.
• Analytics, performance optimization, and feature development.

4. Legal Basis for Processing (GDPR)

If you reside in the European Union, we process your data under the following legal bases:

• Contractual necessity – to provide XSoulOne services you access or request.
• Legitimate interests – improving security, performance, and user experience.
• Consent – for optional features such as certain cookies or communications.

5. Your Rights (GDPR & Global Equivalents)

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Request data portability.
• Object to certain types of processing.
• Withdraw consent at any time, where processing is based on consent.

6. California Privacy Rights (CCPA)

If you are a California resident, you may request:

• Disclosure of categories of personal information collected.
• Deletion of personal information, subject to legal exceptions.
• Opt‑out of certain data sharing where applicable.

7. Children’s Privacy (COPPA)

XSoulOne does not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us using the details below.

8. Data Storage & Security

We use industry‑standard security measures to protect your data, including encryption, access controls, and secure server environments. While no system is completely secure, we take reasonable steps to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

9. Third‑Party Services

XSoulOne may integrate with third‑party services such as:

• Xbox Live / Microsoft Services – for authentication, achievements, and platform features.
• Unreal Engine – XSoulOne is built using Unreal Engine technology.

These services may collect and process data according to their own privacy policies. We encourage you to review the privacy policies of any third‑party services you use in connection with XSoulOne.

10. Unreal Engine Attribution

XSoulOne is developed using Unreal Engine. Unreal Engine is a trademark or registered trademark of Epic Games, Inc. in the United States and elsewhere.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The “Last Updated” date at the top of this page indicates the most recent revision. Continued use of XSoulOne after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, you may contact us at:

Email: info@TriptokForge.org