Frequently Asked Questions
How do I link my Epic account?
Visit the Account page and click “Link Epic Account.” Follow the login prompt to connect your identity.
Why is my progression not syncing?
Make sure your Epic account is linked and you are logged into the same account in-game and on the dashboard.
I purchased an item but don’t see it.
Purchases may take up to 5 minutes to sync. If the item does not appear, contact support with your transaction ID.
Contact
For urgent issues or business inquiries, reach out to us directly:
Email: support@triptokforge.org